Privacy Policy

MOTO Tires INC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit enquiries through our contact forms.

This policy applies to all personal information collected through our website at mototire.ca and any related communications. By using our Site, you consent to the practices described in this Privacy Policy.

We collect information you voluntarily provide when submitting a quote request or contacting us, including: your name, company name, email address, phone number, country, product category of interest, brands of interest, and estimated order quantity.

We may also automatically collect certain technical information when you visit the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and analytics tools.

We do not collect sensitive personal information such as financial account details, government identification numbers, or health information through this Site.

We use the information we collect to: respond to your wholesale enquiries and quote requests; communicate with you about products, pricing, and availability; process and manage your business relationship with us; improve our website and services; and comply with applicable legal obligations.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

We will only send you marketing communications if you have opted in to receive them, and you may opt out at any time by contacting us directly.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. These providers are authorised to use your information only as necessary to provide services to us.

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

As a company with operations in Canada, the UAE, and Kenya, your information may be transferred to and processed in these jurisdictions. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy regardless of where it is processed.

Our Site may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand how visitors use our Site.

You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site.

We do not use cookies to track your activity across third-party websites or to serve targeted advertising.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including maintaining business records, responding to ongoing enquiries, and complying with legal obligations.

When your information is no longer required, we will securely delete or anonymise it in accordance with our data retention practices.

Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information, subject to legal retention requirements; withdraw consent to processing where consent is the legal basis; and lodge a complaint with a relevant data protection authority.

Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Residents of the UAE and Kenya may have rights under their respective national data protection laws.

To exercise any of these rights, please contact us using the details in Section 10 below.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Our Site is intended for business use by adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MOTO Tires INC — Toronto, Ontario, Canada. You may reach us through the contact form on our website or contact our offices directly in Toronto, Dubai, or Nairobi.